Safety & Customer Service Resources

The following resources were selected to reinforce the concepts of the Safety & Customer Service lectures. We would like to acknowledge the authors of the various materials for their insightful discussions and analysis which help formed the basis for some sections of the lessons and modules.

Title of Resource: Natural Gas Pipeline Incidents

Resource Type: Website

Description: An updated analysis on pipeline incidents.

Title of Resource: Natural Gas Leak

Resource Type: Article

Description: Natural gas leaks are serious issues that cause a lot of disruption for energy workers and people in surrounding communities.

Title of Resource: NW Natural Pipeline Integrity Management Program

Resource Type: Video

Description: Preventing energy delivery issues begins with preventative measures, like Northwest’s Integrity Management Program. Runtime: 4:22

Title of Resource: Pipeline 101

Resource Type: Article

Description: Pipelines are not all owned by the same entity, yet energy is still delivered in a uniform way to homes and businesses.